Bijou des Caraibes

15/Jun/11, 09:40 am

by: Krystal from Trinidad

Very Dissapointed
We were very dissapointed by the treatment that we had recieved during our stay at the Bijou Des Caraibes.The place was very dusty,there were insects all over,the bathroom was flooding,the aircondition units were dirty and we were greeted by a dead frog laying betwween the bedrooms in the hallway.All this we had put behind us as the host blamed it on the cleaner who she claimed had not been doing her job.What had really upsetted our stay is the story that follows. The host seemed to be very nice at first but our opionions had changed when a mishap had occured.We stayed in the two bedroom apartment located near the poolside which had a large bedroom and an extremely small bedroom.Being adults the small bedroom did not accompany a comfortable stay.We had asked the host if we could join the beds in that room since they were so small,she agreed.Upon tryin to join the beds,they could not be joined due to the fact that the bed heads were clashing which left a huge gap between the two.We decided to remove the frame and just use the matresses,trying to sleep on the two small beds were very uncomfortable and we were extremly tired form a long day .Having no space in the room for movement,we had to carry out the frames to the bigger bedroom.Upon carrying out the frames the boards slipped out of place.This was normal as these were old fashion beds made out of wood.The beds were made up of 10 pieces of wood (4 large ones and 6 small ones),all the pieces were hooked into place,there was no tools (inluding nails or screws) or excessive force neccessary for the constrution of the bed.We saw no problem with this and made up our minds to make the best of the situation and reconstruct the beds after our stay.The next morning I was awaken by yelling by the host.She had barged in announced and was raising her voice at my two friends who were staying in the next room.I rushed outside to see what was going on.The host,the maid and a man she had brought to fix the beds were all in the kitchen staring at us still dressed in our night clothes.I was so distraught that i did not know what to do.The host had not told us what the problem was,instead she had called the organiser who had booked the stay and complained.We were confused.We are the tenants,when there is a problem she was suppose to come to us and let us know,we had no idea of what was going on.She refused for us to fix it back ourselves so we made way for the builder.Calmly realising that what we had upsetted her,we agreed to pay for the man she brought to fix back the beds,but this did not stop the yelling.She had left the apartment and the builder came into the bedrooms to fix the beds.It took literally 2 minutes to reassemble the beds and the builder did nothing but hand the pieces of wood to us,as he realised there was no work to be done.He left the apartment unpaid realising that he had did nothing and was sent back by host stating that she demanded that he was paid.Without argument we paid him,we just wanted to leave as soon as we could.That was the last we saw of the host,when we left she was not there and we were more than upset by the way we were treated.The reputation of the appartments should surely be tarnished due to the absurd behaviour of the host.

18/Feb/11, 09:51 am

by: Mikke Catt from Italy

clean but dark and not reccomended
helpful staff. clean rooms. but not reccomended for holidays - rooms are veery dark and on the backside of the house - so you don´t have the nice view. even if travelling with backpack, we couldn´t find this place as a relaxing laydback place- it´s definitively not worth to spend money on that place -even if staff is nice and helpful, but that´s to less for a holiday.